Are We The Right Fit?

We gather customer intelligence to help you grow your business, one customer at a time.

• Do you sell products or services to other   businesses?
• Does each customer represent a significant   amount of revenue?
• Do you wish you had early warnings about likely   customer defections?
                                          Connect With Us

Who We Are

We are customer intelligence experts in the B2B arena and work with companies who have close relationships with their high-value customers.   Our CEO, Patrick Baldasare, leads every aspect of your project. This level of constant attention in everything from the survey guide design, customer … learn more

What We Do

We gather customer intelligence from conversational interviews with your customers to benchmark and improve upon all areas of your business. Value We Bring To Our Clients: Maximize customer retention Understand each customer’s level of satisfaction and dissatisfaction Increase business from … learn more

Our Process

  Why Our Process Is Successful: We are an objective third party Working with only one or two clients at a time enables undivided attention Planning and execution by our CEO, a successful public/private company senior executive Broad-based business experience and tailored approach to … learn more